Guaranteeing a Safe Delivery
In a move to secure a safe and reliable delivery service Amazon has slowly been rolling out a new program where delivery people will use photos to confirm your package has been delivered.
Over the past few months, users of the online marketplace have been receiving snapshots of their packages being delivered to their door or left in a safe place according to USA Today.
The photo is included in the notice of delivery received by shoppers so they know when it arrived and where to look for it. This is to combat a regular complaint from customers about being unable to find their package or it is lost or stolen.
“Amazon Logistics Photo On Delivery provides visual delivery confirmation — it shows customers that their package was safely delivered and where, and it’s one of many delivery innovations we’re working on to improve convenience for customers,” said an Amazon spokesperson, Kristen Kish.
No More Stolen Packages
USA Today reports that the program has existed for at least six months, but only recently has Amazon updated the delivery device and app so that all Logistics drivers can take a picture. The program is currently available in select markets, including Oregon, Las Vegas, Indianapolis, Seattle, San Francisco, and the Northern Virginia metro areas.
Customers Can Opt Out
For users who’d prefer not to have photos of their doors or shrubbery sent to them, customers can opt out of the service on the Amazon website under the help and customer service tab.
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